Front Desk Receptionist position

Why us?

• A fun and great team of clinical and non-clinical staff. More like a work-family.
• No weekend or evening clinics
• Great opportunity for mentorship from the whole team. You grow as a leader.
• Get treated like a team member who is valued and appreciated for a job well done.

What doing a great job will look like

• Engaging and welcoming patients, visitors, co-workers and collaborators of the clinic well.
• Networking with visitors and potential clients and being comfortable doing so.
• Understanding that since you will typically be the first face of the clinic you are ready with a smile and not easily offended.
• Being on time for work and ready to learn
• Typing fast and thrive while multitasking
• Being a team player helping wherever needed
• Collecting payment correctly and efficiently including petty cash handling
• Handling calls in a timely and courteous manner.

We will help you do a great job by these trainings through Livingspring Medical’s Onboarding process

• How to use the EMR effectively
• How to manage the front desk
• How to check patients in and out quickly
• How to ensure you leave work in time to get home to your family
• How to make it to your lunch time on time so you get the needed break
• How to ensure a great patient experience
• How to help the team meet its daily target patient goals

This opportunity is perfect for the Front Desk Receptionist who:

• Has a friendly and welcoming personality                         
• Has excellent communication skills
• Can multitask and prioritize tasks so that she/he does the first things first.
• Is able to work well under pressure
• Is flexible and eager to learn
• Is looking for a good work family and work home
• Has a positive attitude and team player mentality

This opportunity is a poor fit for a front desk receptionist who:

• Has poor communication skills
• Lacks attention to detail and is easily distracted
• Is unable to handle customer complaints and resolve issues effectively
• Easily gets offended or upset
• Is not a “people person”
• Is not open to learn new skills or to new ideas
• Stares at cell phones and gossips instead of engaging with patients
• Values “me” above “we”
• Likes office drama
• Types very slow
• Does not know how to handle daily petty cash

MEET YOUR CEO and one of your mentors at the clinic Dr. Tolulope Olabintan

Dr. Olabintan is the co-founder and CEO of livingspring Family Medical Center, a practice that opened its doors in 2021. After establishing the practice, she has established a good online presence through her live streams and is a thought leader in her community. Under her leadership, the practice has garnered over 500 five-star google reviews. She is well known in the community, and you will have the opportunity to learn from one of the best.

If this seems like the dream job you are looking for and you know you will be a great fit, send your resume and cover letter to hello@livingspringmedicals.com